Contact
Contact Biohazard Cleanup US
If someone has died, been injured or a crime has happened at a property you are responsible for, the most useful thing on this page is the call button. Everything below it is for situations that are not urgent.
Call. Cleanup needs are urgent and personal, and a two minute conversation does what twenty form fields cannot: it tells a coordinator what happened, where, and how fast a crew needs to move. The line is answered around the clock, every day, and the call carries no obligation.
Call first
Our phone line is answered 24 hours a day, every day of the year. Use the Call Now button on this page or the one fixed to the bottom of your phone screen. Tell the coordinator what happened and where the property is; they will match a verified local crew and the crew lead will call you back with an arrival time.
You do not need the right words. "My father died at home and we found him this morning" is a complete briefing. The coordinator will ask the few questions that matter: the address, whether police or the coroner are involved, and how to reach you.
Write to us
For anything that is not urgent (questions about coverage in your area, professional partnerships, corrections to this site, or feedback about a crew we connected you with) email info@biohazardcleanupus.com. Email is answered on business days. If your situation is urgent, do not email: call.
Request a callback in writing
A written callback form is being added to this page. Until it is live, the phone line above is the way to reach a coordinator, and it is staffed at all hours, so a written request is never faster than the call.
Professionals
Law enforcement victim advocates, funeral directors and property managers who refer families regularly can ask about a direct line and referral materials: see for law enforcement, for funeral homes and for property managers.